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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mello Holley

August 7, 2025

5  out of  5
rating by Mello Holley
"Monica was very helpful and gave me good service appreciate the help."
We responded:
"Thank you! I'm happy to hear that Monica provided you with such helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Tii Turner

August 2, 2025

5  out of  5
rating by Tii Turner
"Monica is very engaging. I called with an inquiry and she made sure to follow back up with me."
We responded:
"Thank you! I'm happy to hear that Monica was engaging and attentive to your inquiry. Our team is dedicated to providing excellent service, and it's great to know Monica delivered on that promise. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Carlos Yanes

August 1, 2025

5  out of  5
rating by Carlos Yanes
"Muy Profesional buena atencion y buen precio"
We responded:
"Gracias por tomarse el tiempo para dejarnos una excelente reseña. ¡Nos esforzamos por brindarle el seguro que necesita a un precio que se merece y una excelente atención al cliente! ¡Siempre estamos aquí para ayudarlo con cualquiera de sus preguntas o necesidades sobre seguros! Thank you for taking the time to leave us such a great review. We strive to provide you with the insurance you need at a value you deserve and great customer care! We are always here to help you with any of your insurance questions or needs!"
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Loli Avila

July 30, 2025

5  out of  5
rating by Loli Avila
"Cindy and Wendy best customer service reps. Cindy was 5 starts on professional attitude and very sharp answering questions. Muy buena actitud y profesionalismo!!"
We responded:
"Thank you for your review, Loli! I'm so happy to hear about your positive experience with Cindy and Wendy. Their professionalism and sharpness in addressing questions are truly commendable. If there's anything else we can assist you with, feel free to reach out!"
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Jociee Mua

July 30, 2025

1  out of  5
rating by Jociee Mua
"Honestly. I hardly ever leave reviews, I just feel like this time I had to. I had been trying to get help and answers since the beginning of the month. It is now the ending of the month. The person who was helping me was Lupe. She would always give me an excuse and never call me back when she said she would. I understand there are multiple clients and I was not the only one however, one day would pass then another then a week and still no call or even an update. She kept giving me the round and around and when I would call she was hardly ever available. Every time I asked if she had an update, she always would blame others and had an excuse. I could never get a straight answer from her. When she finally did give me an answer on my increased rate, it was incorrect. The whole process it was frustrating and upsetting. She wouldn’t even let me finish my sentences. She kept interrupting me every chance she had, assuming she knew what I was going to say and ask. Then when I finally was able to get some help. She got upset that I had involved somebody else, she said “why did you get somebody else involved? You’re confusing everyone, you do not need to get anybody else involved”. I am sorry, but I do need to get somebody else involved since she could not do her job, within a month time frame. I would not recommend for anybody to speak with her if you need any help. It will be a long delayed process, and you will most likely get some type of attitude and not be heard. This was honestly such bad customer service. As a person who has been working in customer service for more than 15 years now, this is not how to treat your clientele. However, I do want to say Cindy Coria went above and beyond for me. Within 30minutes she had answers for me and she answered all my questions. She understood me and she would explain things that nobody else has taken the time to explain. She honestly was amazing and made my stress be relieved. I had been dealing with this issue for a month and the fact that she solved within minutes was AMAZING!! I feel really grateful for her and her actions. Cindy is the one to go too!!"
We responded:
"Hi Jociee, thank you for taking the time to share your experience. We're very sorry to hear about the frustration you experienced—it’s never our intention to leave any customer feeling unheard or unsupported. Your feedback is important, and we take it seriously. We're addressing your concerns internally to ensure we improve how we communicate and follow up. That said, we’re glad to hear Cindy was able to assist you and provide the service you deserve. If you have any outstanding issues or questions, please don’t hesitate to reach out—we’re here to help."
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Alma Montes

July 30, 2025

5  out of  5
rating by Alma Montes
"Monica was so kind and professional. She helped me after hours. She went above and beyond and made sure that all my needs were met! Thank you!"
We responded:
"Thank you for your review, Alma! I'm happy to hear that Monica provided such exceptional service and was able to assist you after hours. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
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delvina ochoa

July 29, 2025

5  out of  5
rating by delvina ochoa
"Thank you Monica..... for helping me with my payment. and having nice conversation...."
We responded:
"Delvina, thank you for your feedback! I'm happy to hear that Monica was able to assist you with your payment and that you enjoyed the conversation. We appreciate your support and are here for any future needs!"
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Maria

July 29, 2025

5  out of  5
rating by Maria
"They are always so helpful no matter how many questions I ask!"
We responded:
"Thank you for your review, Maria. I'm happy to hear that you find our team helpful with all your questions! We’re here to assist you whenever you need. Let us know if there's anything else we can do for you!"
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Chris Mndz

July 29, 2025

5  out of  5
rating by Chris Mndz
"I had a few questions regarding car insurance and the lady that helped me "Monica", was extremely patient and helpful. Offered assistance and services that I needed, without pressure or persistence! It is refreshing to find people that are just knowledgeable at their job with a professional attitude to match!"
We responded:
"Thank you for your review, Chris! I'm happy to hear that Monica was able to assist you with your insurance questions in such a patient and helpful manner. Our team is dedicated to providing knowledgeable and professional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jorge Orozco

July 22, 2025

5  out of  5
rating by Jorge Orozco
"thank you for the help!"
We responded:
"Thank you, Jorge! I'm happy to know you found our help valuable. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Herman Duncan

July 22, 2025

5  out of  5
rating by Herman Duncan
"Just great service from her 👏 👌 👍 🙌 😀"
We responded:
"Thank you, Herman! I'm happy to know you had a great experience with our service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Steve Rand

July 21, 2025

4  out of  5
rating by Steve Rand
"It was very nice and very helpful as well"
We responded:
"Thank you for your feedback, Steve! I'm glad you found the experience both nice and helpful. If there's anything more we can do to enhance your experience, feel free to let us know. We’re here to help!"
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Grow4whatCha Know

July 16, 2025

5  out of  5
rating by Grow4whatCha Know
"Monica was a great help. She knew a lot of information"
We responded:
"Thank you! I'm happy to hear that Monica was able to assist you with her knowledge. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
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Juan Carlos Jimenez

July 16, 2025

5  out of  5
rating by Juan Carlos Jimenez
"Muy buen servicio, como siempre, y responden muy pronto. Tengo varios años con State Farm, que cubren mi auto y mi casa"
We responded:
"¡Gracias, Juan Carlos! Me alegra saber que estás satisfecho con nuestro servicio y que hemos podido responder a tus necesidades rápidamente. Apreciamos tu lealtad a lo largo de los años. ¡Estamos aquí para cualquier cosa que necesites!"
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Frances Rosas

July 15, 2025

5  out of  5
rating by Frances Rosas
"Cindy was very helpful I was able to answer all my questions and concerns."
We responded:
"Hi Frances! Thanks for the awesome review! I'm glad Cindy could help answer all your questions and concerns. If you need anything else, we're here for you! - Eduardo Mendoza - State Farm Insurance Agent, Bellflower, CA"
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Moises Aguilar

July 14, 2025

5  out of  5
rating by Moises Aguilar
"Cindy has helped me many times to understand what my car insurance covers and I feel secure knowing I have everything I need. She's very clear, helpful and kind! I highly recommend to anyone."
We responded:
"Thank you, Moises! I'm delighted to hear that Cindy has been able to assist you with your insurance needs. It's wonderful to know you feel secure and well-informed. We truly appreciate your recommendation. If you ever have more questions or need further assistance, feel free to reach out!"
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Pris Cilla

July 12, 2025

5  out of  5
rating by Pris Cilla
"Cindy G. was so helpful and patient with me walking me through the whole process and answering all my questions. I definitely recommend state farm, excellent customer service! 👌 10/10"
We responded:
"Thank you! I'm happy to hear that Cindy provided such helpful and patient service during your experience. We appreciate your recommendation and are glad you found our customer service excellent. If you have any more questions or need assistance in the future, feel free to reach out!"
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Janet Serrano

July 12, 2025

5  out of  5
rating by Janet Serrano
"Great service and very helpful thank you Monica for making everything so easy And answering all my questions."
We responded:
"Thank you for your review, Janet! I'm happy to hear that Monica was able to assist you effectively and make everything easy. We appreciate your feedback and are always here to help with any questions you may have. Thanks for choosing us!"
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Lennon M

July 9, 2025

5  out of  5
rating by Lennon M
"Great service and fast response when I reached out by email. A+"
We responded:
"Thank you for your review, Lennon! I'm happy to hear that you appreciated the service and quick response. If you need anything else, feel free to reach out anytime. Thanks for choosing us!"
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gines solis

July 8, 2025

5  out of  5
rating by gines solis
"Monica always provides exceptional service, listening carefully to customers' concerns, responding patiently, and resolving issues efficiently. I highly recommend this business."
We responded:
"Thank you for your review, Gines! I'm happy to hear that Monica has been providing exceptional service and addressing your concerns effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Real Corona

July 3, 2025

5  out of  5
rating by Real Corona
"Monica was great. Sweet, attentive, informative and patient. Very helpful. Thank you"
We responded:
"Thank you for your review, Real! I'm happy to hear that Monica provided you with such attentive and informative service. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Isabel Hrrr

June 26, 2025

4  out of  5
rating by Isabel Hrrr
"Customer service is always very positive. They look for eays to solve any questions or concers asap."
We responded:
"Thank you for your review, Isabel! I'm happy to hear that you find our customer service positive and proactive in addressing your questions and concerns. We’re always here to help with anything you need!"
Profile photo of Sonia L Rodriguez

Sonia L Rodriguez

June 24, 2025

5  out of  5
rating by Sonia L Rodriguez
"Hola buenos días a todos sólo paso para mencionarles lo contenta y satisfecha que estoy con State Farm y Miss Cindy Valdez Que me ayudaron y asesoraron hacer mi transición de aseguradora y los beneficios que me ofrecieron de calidad me siento más segura sabe que manejo teniendo una aseguranza de vida en mi póliza y mi familia está asegurada. Gracias Miss Cindy Valdez. :)"
We responded:
"¡Hola Sonia! Muchas gracias por compartir tu experiencia con nosotros. Me alegra saber que te sientes segura y satisfecha con los beneficios de tu póliza. Cindy está encantada de haber podido ayudarte en tu transición. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Nora Domínguez

June 21, 2025

5  out of  5
rating by Nora Domínguez
"Tuve muy buena atención y una amabilidad bastante comprensiva y mucha rapidez con mi caso"
We responded:
"¡Gracias, Nora! Me alegra saber que recibiste una atención amable y rápida con tu caso. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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ENRIQUE Canales

June 21, 2025

5  out of  5
rating by ENRIQUE Canales
"Customer service was beyond exceptional. Personally was impressed with Monica and her ability to deliver clear and consistent customer service. She single handily answered every concern and resolved them . Making the overall process very straightforward and understandable."
We responded:
"Thank you, Enrique! I'm happy to hear that Monica provided such exceptional service and made everything clear and straightforward for you. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need assistance, feel free to reach out anytime!"